Ticketing

To get your plane tickets...

In Louisville - go up to the counter. give them your passport and confirmation. they'll pull it up and check your bag and give you your boarding passes. I've never had to wait more than a couple people deep in line to get to the counter.

In Chicago - stand in line. You'll be in line to use a kiosk. Just follow the wizard on the Kiosk. The first thing it asks you to do is verify yourself. You'll put your passport picture down on a little scanner next to the kiosk. When it asks if you are checking any bags, that's when an attendant will come over and help you finish. Pretty easy stuff.

Note, you don't have to do this in each airport, if you have connections, just the originating one.